3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As an L2 Support Engineer in our Health Information Systems division, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Supporting the ‘360 Encompass’ autocoding solution in Belgian hospitals
• Providing comprehensive support and maintenance for the ‘DRGFinder’ product, a clinical coding solution for Belgium
• Providing technical support and assistance for the Solventum Benchmark Portal, an analytical tool used by most Belgian hospitals
• Collaborating with customers to understand their needs and ensure successful implementation and usage of our solutions
• Offering ongoing support and training to customers to maximize the value of our products

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s Degree or higher AND relevant job-related experience
• Proven track record in customer support and technical implementation
• Excellent language skills in French, Dutch, and English
• Knowledge of system operations, including monitoring, logging, and troubleshooting
• Experience in Software Development Lifecycle processes
• Current, valid Driver’s License

Additional qualifications that could help you succeed even further in this role include:

• Master’s degree in Healthcare Administration, Business, or a related field from an accredited institution
• Knowledge of the design and application of ICD-10-CM classification and the Belgian Health Care market
• German Language
• Experience in the medical field, particularly with healthcare IT solutions
• Cloud Expertise: Proficient in AWS, including containerization and orchestration with a strong understanding of Docker.
• Automation pipelines and Infrastructure as Code (IaC) practices
• Version control systems, particularly GitHub

Work location:

Hybrid: Working together with the team in our Diegem offices is required at least 1-2 days a week.

Must be legally authorized to work in country of employment without sponsorship for employment visa status.

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.