J'ai postulé en ligne. J'ai passé un entretien chez Marks & Spencer (Bristol, Angleterre) en oct. 2025
Entretien
The interview process is very simple with typical questions: 1) Tell me about yourself. 2) Tell me a time when you overcome a challenge or struggle. 3) How do you define great customer service? 4) Tell me a time when you need to take ownership of your work. 5) what is your greatest achievement 6) why do want to join M&S?
1st stage: aptitude test
2nd stage: assessment center with group activity (marketing strategy and customer support)
Just right after assessment center, straight to interview room.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Marks & Spencer (Leeds, England)
Entretien
Applied online and completed the online assessment. Got invited for the interview after passing the assessment. In-person interview with the manager at the store at the chosen timeslot. Fairly quick interview.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Marks & Spencer (Bath, Angleterre) en juin 2023
Entretien
I spoke to the line manager and she asked about relevant experience and a few behavioural questions about how I would speak to customers. They assess your personality and whether you are a people person and therefore suitable for the role.
Questions d'entretien [1]
Question 1
What would you do if a customer was very upset and wanted to speak to the manager?
