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      Recherches associées: Avis sur Booking.com | Offres d’emploi chez Booking.com | Salaires chez Booking.com | Avantages sociaux chez Booking.com
      Entretiens chez Booking.comEntretiens d’embauche pour Customer Service Executive chez Booking.comEntretien chez Booking.com


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      Entretien pour Customer Service Executive

      26 mars 2016
      Employé (anonyme)
      Tourcoing

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Executive chez Booking.com

      Entretien pour Customer Service Executive

      31 mars 2023
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      Le processus a pris plus d'une semaine. J'ai passé un entretien chez Booking.com (Tourcoing) en mars 2016

      Entretien

      I sent my cv to a recruitment agency and got contacted next day. Had a phone interview with the recruitment company who then sent my info to booking.com and I was invited to come for an update day that same week. The day consisted of company presentation, Q&A, language tests (English and your native language), and then a personal interview with a team leader. Interview was more like a conversation and very relaxed. The language tests are fairly simple, reading comprehension and some grammar questions, it takes max 10 minutes for one test.. The whole assessment lasted 4 hours.. After 3 days I got an email from HR with a job offer and request to start work 3 weeks later... The atmosphere was very nice, everyone was really kind and I felt welcomed there.. The office had start-up company feel, young, innovative and energetic.

      Questions d'entretien [1]

      Question 1

      Why did you choose to apply to booking.com
      Répondre à cette question

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Booking.com

      Entretien

      Disrespectful interview process. After passing the language test online, I was invited to an interview. When the time for the interview came, the first thing that the recruiter told me was that the position had already been filled and they wouldn't be conducting an interview, but they would take my details down for future opportunities. I had spent a great deal of time preparing for the interview and it wouldn't have been difficult for them to send an email or voicemail to let me know in advance that the position had already been filled. I found it extremely disrespectful. There is no need to be so blasé about how you treat people. I don't think they stopped for one minute to think about the time investment I had made for that interview. If that is how they treat interviewees then I would be very wary of how they treat their employees.

      Questions d'entretien [1]

      Question 1

      What experience I have, where I live etc - they told me it wasn't a real interview since they had already hired who they wanted.
      Répondre à cette question

      Entretien pour Customer Service Executive

      5 févr. 2023
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Booking.com

      Entretien

      the interview process starts with a phone interview that lasts about 30 mins, informal to get to know you but make sure to make an impression, do your research on the company. then an in person panel interview + tour of the facility. they will also give you an assignment which you have to pass, and depending on what language you speak, an assignment to make sure you're fluent as well. whole process took a pretty long time, about a month.

      Questions d'entretien [1]

      Question 1

      describe a conflict you've had with a coworker and how you overcame it
      Répondre à cette question

      Entretien pour Customer Service Executive

      13 mars 2021
      Employé (anonyme)
      Tourcoing
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Booking.com (Tourcoing)

      Entretien

      The interview process started with a short phone call about 30 min in order to get to know about my interest in the position and I got an invitation for the onsite interview. The onsite interview consisted in an English assessment and an individual interview with a Manager and/or Team leader.

      Questions d'entretien [1]

      Question 1

      Tell us an example of a problem solving case with an angry customer. What are the qualities needed for good customer service?
      Répondre à cette question
      1