J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez American Express (Phoenix, AZ) en août 2014
Entretien
Applied Online. Phone Interview with recruiter, followed by 1:1 interview with HR. When offer was accepted did background and drug test. Called within a week to accept offer. Word of advice answer call as soon as you can and accept offer, can determine your shift you'll get.
Questions d'entretien [1]
Question 1
Q: Tell me about a time where you handled a difficult customer?
J'ai postulé en ligne. J'ai passé un entretien chez American Express (Toronto, ON)
Entretien
There was a long interview process, jumping between four to five different people. and then a long background check process. Overall, the process ran pretty smoothly but was very long
Questions d'entretien [1]
Question 1
Tell me a time you delt with an irrrate customer and how did you handle this.
Interviewers focus on whether my personality matches with the company values, and whether my ability can master the job. The interview is relatively casual though, instead of asking questions in one way, they constantly provide feedbacks, including credits and guidiance.
Questions d'entretien [1]
Question 1
I am located in Hong Kong. If you work in a Cha Chaan Teng, do you think politeness is important?
Friendly and casual; hiring leader was friendly and interview questions were pretty casual. There was a small case study to gauge your problem solving skills and impromptu mock call session.