3,0
14 juil. 2018
Employé (ancien), moins d'un an
Mata de Plátano
Recommande
Approbation du PDG
Perspective commerciale
Avantages
Work from home position, self schedule management options, company´s customer service obsession teach you a lot as well as the data protection policies.
Inconvénients
Poor management, lack of workplace culture, trainnings are really poor in quality and to cover important subjects, not real carreer opportunities, the equipment provided isn't enough to provide the service level you expect from the agent, CSOS needs a huge update respose times are wait too long, and the bugs are a daily basis struggle, there was no supervisor feedback regarding how to improve the contact handling.