Halodoc joined the 2nd Annual CX Global Summit Indonesia 2026 with this year’s theme “Designing Trust. Scaling Experience. Leading Indonesia’s CX Future.”, where Indonesia’s top CX, digital, data, and business leaders shared insights on designing customer experiences that are scalable, yet remain human, inclusive, and credible, amid growing investments in AI across today’s evolving business landscape. Through panel discussions “Personalization vs Privacy – Striking the Right Balance”, Mulyadi Chiaki, VP of Product at Halodoc, emphasized that building trust in healthcare means clinical data stays in its care context, with clear boundaries that prevent it from being used for commercial purposes, and transparency as the key to making patients feel secure and valued. To bring this principle to life, Halodoc applies AI to enhance healthcare for patients and doctors, while staying committed to data privacy—introducing HILDA (Halodoc Intelligent Digital Assistant) and AIDA (AI Doctor Assistant), built on three strategic pillars: decoding Indonesian health semantics to capture patient intent, using adaptive flows to create personal and age-appropriate journeys, and ensure doctors remain the final authority. This session reflects Halodoc’s role in shaping a trusted health tech ecosystem in Indonesia by building AI‑enabled solutions that are grounded in user personalization needs while embedding privacy into every product experience.
This month, we celebrated International Women's Day by "Giving". In our special The Women Empowerment Paradox podcast session, we gave women a space to be heard, to share their stories, and to speak openly about the realities behind empowerment beyond the surface. A heartfelt thank you to our speakers, Fibriyani Elastria, Theresia Novi, Jennifer Fairence Hotama, and Ruth Novalinda for sharing that empowerment can be complex, overwhelming, and often deeply personal. From balancing expectations to navigating choices and facing unseen pressures, every journey matters. At Halodoc, we believe that true empowerment starts when we listen, understand and support one another in all our complexities. Cheers to more real and meaningful conversations! 🌹 #Halodoc #SimplifyingHealthcare
Our 'Buka Bersama' is one of those moments we look forward to every year at Halodoc. More than just a tradition, it’s a chance to slow down and enjoy a sense of togetherness outside our usual routines. This year, we also had a tausiyah on “Amanah as the Foundation of a Responsible and Caring Individual”, delivered by Ustaz Asep Supriatna. A simple but meaningful reminder that being reliable and caring shows up in the little things: how we take responsibility, how we support each other, and how we stay consistent through everything. As Ramadan has come to an end, we hope to carry that spirit of amanah with us, in the way we work and in the way we show up for others. 🌙 #Halodoc #SimplifyingHealthcare
We were honored to join the Staffinc Iftar Gathering 2026, a wonderful evening of reflection and ecosystem collaboration. The highlight of our night? Receiving the “Longest Partner” award! This recognition speaks volumes about the journey we’ve shared with Staffinc and our joint commitment to growth. Beyond the celebrations, we brought Halofit to the community. Attendees visited our booth for body composition and BMI checks, gaining actionable insights for a healthier lifestyle. Huge thanks to Staffinc Group for the invite and the partnership.
Upaya pemulihan layanan kesehatan di wilayah terdampak banjir dan tanah longsor di Aceh terus diperkuat melalui kolaborasi lintas sektor. Halodoc, ekosistem layanan kesehatan digital di Indonesia, bersama PT. Andini Sarana (member dari Mensa Group) bersinergi dengan Kementerian Kesehatan Republik Indonesia untuk mendukung percepatan pemulihan fasilitas kesehatan melalui donasi teknologi medis Dental X-Ray Panoramic kepada RSUD Langsa, Aceh. Produk Dental X-Ray Panoramic merupakan alat yang dirancang secara khusus untuk memenuhi kebutuhan medis gigi yang kompleks, dengan keunggulan utama yang terletak pada kemampuan menghasilkan citra yang sangat detail untuk memastikan hasil perawatan yang optimal, namun tetap mengutamakan keselamatan pasien melalui paparan radiasi yang minimal. Selain itu, berbeda dengan X-ray gigi satuan, unit panoramik menampilkan seluruh rahang hanya dalam 10–20 detik. Melalui donasi alat kesehatan Dental X-Ray Panoramic, Halodoc dan Andini Sarana bersinergi untuk memastikan RSUD di wilayah terdampak kembali memiliki standar pelayanan medis yang mumpuni, termasuk untuk alat kesehatan gigi. Gotong royong ini adalah investasi jangka panjang untuk memastikan masyarakat di Aceh kembali mendapatkan hak atas layanan kesehatan yang aman, layak, dan modern.
Honored to receive the Best Partnership Award from RS Karunia Kasih Rumah Keluarga. This recognition reflects the strong collaboration between Halodoc TPA and our hospital partners in delivering responsive case handling, consistent turnaround times, and reliable service standards to support seamless healthcare administration. Our commitment to strengthening the healthcare ecosystem was also recently featured in Kontan, highlighting how Halodoc continues to support partners through integrated digital health and administrative solutions: https://lnkd.in/gSRvtvvM Thank you Kasih Group for the trust and recognition. We look forward to continuing this partnership and delivering better healthcare experiences together. #HalodocforBusiness #SimplifyingHealthcare
Last month, we celebrated Chinese New Year at Halodoc Office with one of our favorite annual traditions: Barongsai and "Bagi Angpao"! 🧧 At Halodoc, embracing each other's cultures and traditions is part of what makes our community stronger. By celebrating together, we continue to build a workplace where everyone feels connected and included. As we step into the Year of the Fire Horse, may this year bring prosperity, good health, and success for everyone. 🎊 #Halodoc #SimplifyingHealthcare
On 2 March 2026, Halodoc and Halodoc Academy successfully conducted an offline seminar titled "A Comprehensive Guide of Semaglutide for Obesity Management". Held at the Halodoc Building Auditorium in Jakarta, the event was the result of a strategic collaboration with Novo Nordisk Indonesia. This initiative serves as a tangible manifestation of the Halodoc and Halodoc Academy's commitment to equip medical partners with the latest insights into healthcare technology. Attended by 30 selected partner physicians, the seminar focused on managing obesity as a chronic disease through the utilization of the latest medical innovations. The intensive session featured an expert speaker, dr. Oki Yonatan Oentiono, Sp.GK, who dissected the clinical aspects and mechanisms of Semaglutide as a GLP-1 agonist. This was followed by a practical educational presentation on the administration of semaglutide injection pens, along with the latest clinical data and scientific journals on semaglutide injections. Beyond serving as a platform for scientific updates, the seminar provided significant professional value through the provision of the Ministry of Health's Continuing Professional Development (SKP) points via the Plataran Sehat platform. This collaboration reflects Halodoc's dedication to continuously elevating the competency standards of its healthcare partners to ensure excellent service quality.
On March 4, 2026, Halodoc had the opportunity to collaborate with Procter & Gamble Indonesia in launching Vicks Baby Balm as a product under the Vicks Indonesia family. Through the hashtag#KasihNyamannya Day event, Halodoc brought in professional midwives from Halodoc's Midwife Partners to lead a baby massage workshop, providing education to media partners and 100 members of the mother community through the “Oles, Pijat, Love” to help children feel more calm and relaxed when experiencing cold and cough symptoms during the transition season. Dita Sasri Primaviri, Head of Homecare at Halodoc, explained that during seasons with unpredictable weather, coughs and colds rose +17.8%, making them the most common complaints experienced in the second semester of 2025 (at the end of the year and during the transition season) by babies and children. Most cases are mild upper respiratory tract infections, which cause discomfort in babies. In executing its mission to optimize healthcare services closer to families, Halodoc's Homecare service is here to provide these health solutions to parents at home through home service baby and child massage by certified professional midwives. Parents can also access products like Vicks Baby Balm and Vicks VapoRub through the Health Store in the Halodoc app as supportive options to help provide comfort for little ones during coughs and colds.
We’re proud to be recognized as Top Insurance & Administrative Partner by Mandaya Royal Hospital Puri. This recognition reflects the strong operational collaboration between hospitals and Halodoc TPA — enabling faster coordination, reliable claim handling, and a smoother healthcare experience for patients. Our commitment to strengthening hospital–TPA partnerships was also featured in Media Asuransi Indonesia, highlighting Halodoc’s recognition from multiple hospital partners for its service performance and collaboration. Read the full article here: https://lnkd.in/g5Y2BdhE We’re grateful to grow alongside Mandaya Hospital Group and our broader provider network. Looking to improve claim turnaround time and service reliability in your organization? Let’s connect → tr.ee/halodocforbusiness #Halodoc #SimplifyingHealthcare
