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      Recherches associées: Avis sur Zendesk | Offres d’emploi chez Zendesk | Salaires chez Zendesk | Avantages sociaux chez Zendesk
      Entretiens chez ZendeskEntretiens d’embauche pour Account Executive chez ZendeskEntretien chez Zendesk


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      Entretien pour Account Executive

      2 août 2017
      Candidat à l'entretien anonyme
      Dublin, Dublin
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez Zendesk (Dublin, Dublin) en juil. 2017

      Entretien

      I was first contacted via email on 12/7. by an HR from Zendesk regarding to the job offer. She was kind, we had a short call on the 26th of June because of holidays, then I have been passed to the second round to talk with the sales manager. It was on the 04/7 and had a friendly and great talk with the sales manager. I have clearly stated that I am happy with my current job, but it doesn't supposed to take long to have a talk about another opportunity so I wouldn't mind going forward with them. I couldn't be more wrong. After this, I was forwarded to the 3rd round of interview. I was supposed to have a 20 minutes sales presentation with screen sharing, pitching their product to the sales manager as a "role play". This was scheduled on the 11/7. After preparing, on the same day, the manager wrote an email to reschedule to 12/7. I agreed. The next day, he not just didn't show up, didn't even write a message or answer my call. After 40 minutes waiting (plus preparation) I managed to reach one of the HR person and was told not to wait more. Apparently, it was an emergency with the manager's pet. We rescheduled to the 14/7. Here, we had a technical problem, that I wasn't told that I need a headset for voicing (naturally I thought we use phone) and the program they recommended didn't allow to join with phone voicing. It was a technical issue. We rescheduled to 15/7. I did get my headset, but after 10 minutes of waiting by our appointment time and after I called several times this manager, I received a message about another pet emergency, so he asked to reschedule. We rescheduled to the 20th and finally made the demo presentation. I was naturally nervous, but it was an fair talk and the manager was polite. I was promised to get feedback in 2-3 days, max. 6 working days. After 1,5 weeks, I reached out to the HR manager and by the next day I received an answer on the 02/8. The process since contact and finish took almost 8 weeks with tremendous stress, fustration, missed calls, ignored emails and without any feeling of taken seriously after they have reached out. I never felt this disrespected while I put at least 10-15 working hours of preparation and rescheduling. I wonder how do they plan to hire "top" talents while they provide this kind of service for future employees? The worst possible experience that I ever heard of.

      Questions d'entretien [1]

      Question 1

      How do you define a good sales person?
      Répondre à cette question
      9

      Autres retours d’entretien d’embauche pour un poste comme Account Executive chez Zendesk

      Entretien pour Account Executive

      21 mars 2025
      Employé (anonyme)
      Madison, WI
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Zendesk (Madison, WI)

      Entretien

      The interview process was straight forward. The company wanted to see if you had general knowledge of the solution. If you do not have a software background, it is recommended to watch videos or start a free trial to gain a better understanding.

      Questions d'entretien [1]

      Question 1

      Could you sell Zendesk to your current employer?
      Répondre à cette question

      Entretien pour Account Executive

      5 mars 2025
      Employé (anonyme)
      North Charleston, SC
      Offre acceptée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez Zendesk (North Charleston, SC)

      Entretien

      Many steps, many weeks, long gaps in between interviews, typical interview structure with sales, service, and leadership. My process took place shortly after PE acquisition, so things may be faster now. Typical presentations (navigating an account, past success, etc).

      Questions d'entretien [1]

      Question 1

      Tell me about a time you failed. What did you learn from it?
      Répondre à cette question

      Entretien pour Account Executive

      15 févr. 2025
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Zendesk

      Entretien

      Entrevistas virtuales muy estandar, experiencia, conocimiento SaaS, habilidad hunter. Experiencia en Latam y trabajando con Partners. Upselling y servicios. Años de experiencia, soluciones vendidad en otras empresas, clientes en la region y proceso Meddpic

      Questions d'entretien [1]

      Question 1

      Clientes con los que trabaje anteriormente y como hacia el proceso de hunting
      Répondre à cette question

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