I was referred by a friend who just got the same job. I received a 30-45 min phone call to go over my previous work experience along with what the job entails. Then, I met on Google Meet for an hour to role play, listen to calls and give feedback, and talk about how my experience will help me with the job. Finally, I received a follow-up email to schedule another call, where they asked me what other jobs I was currently applying for/ what else I had going on, and I was offered the job and accepted. The whole time I was very positive and made it clear I would enjoy and excel at the role and that I really wanted the job. Overall the whole process took only a few days; however, my start date isn't until a little over a month after I was offered the job.