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Avis sur Yelp

Dernière mise à jour : 20 octobre 2017
1.309 avis

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Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
803 Évaluations

1.309 Avis des employés

Trier: PopulairesÉvaluationDate

  1. «Amazing place to work for»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Senior Elite Account Director - Scottsdale, AZ (États-Unis)
    Ancien employé - Senior Elite Account Director - Scottsdale, AZ (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Yelp en Contrat Permanent (Pendant plus de 5 ans)

    Avantages

    Great work environment, potential to make good money, location in Scottsdale is great, everyone is super friendly. Word hard, play hard mentality.

    Inconvénients

    Growing into management, mid-market has been getting harder over time and unfortunately politics play a huge role in promotions. If your director is your friend, you're much more likely to go up the ladder. Politics often trumps talent.

    Conseils à la direction

    Encourage your directors and managers to communicate more. You preach implementing feedback but managers still sugar coat things too much. When things are rough, admit it.


  2. «Mid-Market Sales Associate»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Recommande
    Point de vue neutre

    J'ai travaillé chez Yelp en Contrat Permanent

    Avantages

    clear-cut, results-driven promotions and upward mobility
    positive work environment, great work-life balance

    Inconvénients

    Start up mentality (in the national segment at Yelp)
    Commission structure is a little unorthodox for this type of role

    Conseils à la direction

    Think more in the mindset of 'how can this package benefit the client the most long term?' rather than looking at prospects solely from a $$$ perspective, and what the largest deal available is'


  3. «Great place to start your career»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Account Executive - Scottsdale, AZ (États-Unis)
    Ancien employé - Account Executive - Scottsdale, AZ (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Yelp en Contrat Permanent (Plus d'un an)

    Avantages

    Great training program, excellent way to introduce yourself to sales and the professional world.

    Inconvénients

    Management is inconsistent at best. They have some of the best managers around and some of the worst. It can be very unclear how to advance into other roles, because the feedback are given often times flies in the face of the individuals you see advancing.

    Conseils à la direction

    Transparency is best, especially when a local rep is trying to advance their career. Don't take advantage of an employee's willingness to trust the system and lead them on for promotions they wont get.


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  5. «Not for the anxious»

    StarStarStarStarStar
    Ancien employé - Account Executive
    Ancien employé - Account Executive
    Recommande
    Point de vue positif
    Aucune opinion sur PDG

    J'ai travaillé chez Yelp en Contrat Permanent (Moins d'un an)

    Avantages

    Medical & dental
    Stocked kitchen (cereal, snacks, cold meats, mac and cheese, ramen, coffee)
    60$ reimursement for wellness
    Pre-tax commuter benefits
    Beers after 5:30pm

    Inconvénients

    Honestly, I liked everything about Yelp but the actual job itself. I like my team/coworkers, the culture/environment (maybe except the time I almost got hit by a football), the free food, my manager, the beers and happy hours.

    But the actual job itself of calling the same businesses in my territory 3-4 times a week, asking to speak with the owner... I sometimes couldn't believe I was in a sales job. There are times also when Britney Spears would come on and I thought I was in an episode of Black Mirror (S1, E2).

    I'm a passive introvert with mild anxiety problems. This job is great at exposure therapy for anxiety issues. I used to freak out before each dial and spend 10 minutes before I make a call, thinking about what to say, having my heart beat a million times a minute during my first month. But when you're expected to make at least 65 calls a day, it really helped overcome my anxiety.

    This job wasn't for me - you have to battle it out with the business owners and give them value on Yelp and turn their "not interested" into "okay, I'll speak with you". I'm the kind of person who, when I hear someone is clearly annoyed with me and not interested, I'm going to apologize and then hang up. You can't do that here, lol.

    There are some people talking about work/life balance here. It's a M-F, 8:30-5:30pm job. Not atypical. You might be expected to stay until 10pm on the last day of the month if you haven't hit quota; but this is nothing compared to other jobs that I know that are 50+ hours a week.

    Conseils à la direction

    I liked my manager. He was older than me, in his 30's. He was good at selling Yelp, was there for me whenever I needed to talk to him, never micromanaged me. There are other managers, however, who are absolutely unfit to manage people and are only there because they consistently hit target as a rep.


  6. «Best place I've worked at in my 9 year career!»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Software Engineer - San Francisco, CA (États-Unis)
    Employé actuel - Software Engineer - San Francisco, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Yelp à plein temps (Moins d'un an)

    Avantages

    - OUTSTANDING work/life balance. The most important thing is that you get your work done, and so the hours don't really matter (as long as you're there during the core business hours of 10-4pm). Each team is different but the two teams that I've been on both operated the same way. People came in, worked hard for the 8 hrs that they were there, and went home at a reasonable hour - including taking lunch/coffee/chit chat breaks .... Timings are very flexible and management is always understanding of those times when you need to work from home.
    - Incredible culture - they treat their employees so well. From free snacks/drinks on every floor, to free catered food/beer every Friday, to free and delicious coffee/cold brew daily from our talented baristas, to free deli sandwiches/bagels/pb&j sandwiches .... I could keep going but you get the idea. Being in the industry that Yelp is in, there's plenty of free and delicious food, as expected. Or just walk a few blocks away to dozens and dozens of fun and interesting restaurants because Yelp is in the middle of everything!
    - Fun events every quarter, such as hackathons, team outings, holiday events, etc. They really do a great job of making sure employees are rewarded and feel appreciated.
    - Amazing co-workers - as I said, I worked on 2 different teams so far and everyone has been super helpful and accommodating. People will take the time out of their day to help and make sure you're past the hurdle - incredibly collaborative environment.
    - Relevant/cutting edge technology - getting the chance/freedom to work on interfaces using tools that are industry leading is an incredible opportunity! I'm learning so much!!
    - Great compensation/Benefits - salary is very competitive and stock package is even better than I had hoped for, so not much negotiation was needed. Plus, the benefits are very solid - this includes any equipment that you might need at work -it's all covered (with manager approval). Also, full health coverage!
    - For all these reasons, Yelp has been the BEST company I have ever worked for. I absolutely love coming into work every day, I look forward to it :D
    - Flat organization - there are no politics, no power struggles, no meaningless titles. The work and the timely delivery of a quality product is the most important thing.

    Inconvénients

    Literally the ONLY con I could come up with is the need for a better 401k match

    Conseils à la direction

    Keep doing what you're doing. Work culture, employee benefits/appreciation, and the office space are all outstanding. I feel valued daily and I know my work is making a meaningful impact in the industry.
    One suggestion is to improve the 401k match, but I know that's coming because Yelp does a yearly(?) benefit review, so hopefully that gets a chance to be reviewed this year! Keep up the outstanding work!


  7. «Account Executive»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Account Executive - Chicago, IL (États-Unis)
    Ancien employé - Account Executive - Chicago, IL (États-Unis)
    Recommande
    Point de vue neutre
    Approuve le PDG

    J'ai travaillé chez Yelp (Plus d'un an)

    Avantages

    Fun atmosphere, lunch and barista, fast paced environment.

    Inconvénients

    Very challenging work, quotas are hard to hit, and cancelled account paybacks make it difficult to maintain high commission rates.

    Conseils à la direction

    Changes are already being made to make more customer friendly and reduce cancelled accounts.


  8. «Account Executive»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Account Executive - San Francisco, CA (États-Unis)
    Ancien employé - Account Executive - San Francisco, CA (États-Unis)
    Recommande
    Approuve le PDG

    J'ai travaillé chez Yelp (Plus d'un an)

    Avantages

    The culture and people you work are great. Management wants you to succeed and grow within the company, and it can be easy to move up within the company if you do your job.

    Inconvénients

    Limited growth from position. Salary is low but can have good compensation.


  9. «Client Partner»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Client Partner - Chicago, IL (États-Unis)
    Employé actuel - Client Partner - Chicago, IL (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Yelp à plein temps (Plus d'un an)

    Avantages

    I have had several roles within the company starting with Account Management then moving to the sale org. If you want to do well, there are tools build into each role to help you grow to be the top and move into new and interesting role. Yelp was not the first company I have worked for so coming here I appreciate how much is invested into the employees. Your team becomes your best friends, and for work live balance - I peace out at 5pm everyday and hit the office keg. Also, if you do well they take you to a luxury beach vacation.

    If you are a top performer there are a lot of opportunities. You don't have to start off amazing, you just have to have a plan and work with your manager to grow and develop your skills. The job is actually incredibly rewarding, but it can take time to see the results you have on local business.

    Over the years, I have seen my business owners double, triple their sales, expand their staff. Actually, the better of a sale person I am, and more I get business to trust and invest in their campaign, the better the results they have in their business. Developing your skills is important for your comp, but also really for your clients.

    Inconvénients

    I do think that many out of college employees are hired and come in with skewed expectations. They work for a few months and act like they have out grown sales. They either try to move into management or leave. Sales is the job - if you have career aspiration, they better be in sales. Being amazing at sales opens up new roles and very high salary. Moving into management is a temporary promotion. Many of the people on our team moved out of management and back into sales.


  10. «Experience working for Yelp»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Yelp à plein temps

    Avantages

    * 15 to 20 days vacations (depends on how long you have been there)
    * Very good selection of food and drinks at your disposal.
    * Extra day off for Thanksgiving, Christmas, and New Years.
    * After 5 pm Yelp has a Keg for all employees. ends at 8pm.
    * Very young company.
    * Both offices are very clean and nice in downtown SF.
    * Close to Bart and can take Caltrain but a good walk
    * $1,000 match on 401k.
    * Up to $65 guy membership per month match.
    * Don't have to dress up. Jeans are fine.
    * Foosball and Pool table.
    * Yelp looks great on your resume as a stepping stone.

    Inconvénients

    * Beware if you are taking an entry level sales position your salary plus commission won't pay very well so you will be eating a lot of the everyday free food provided by the company ie.. sandwiches, frozen burritos, cup of noodles etc..
    * Each floor basically has a open concept area so no privacy.
    * Personalities and style of managers are all over the board. Hopefully if you get a good one. I had them all.


  11. «It was a good first job»

    StarStarStarStarStar
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    Avantages

    A lot of people to meet

    Inconvénients

    Too many people to meet


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