It was very straight forward. Clear expectations were set. I was reffered y a current employee and got and email from a recruiter who set up a phone interview. I was asked basic/standard interview questions and was then moved on to a video interview with the hiring manager. that was more challenging of an interview. during this part they shared some sample phone calls then it was a mock/roleplay call from my understanding they would normally give feed back and have you try again. this was not my experience I only did it once.