J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Wayfair (Bryan, TX) en oct. 2017
Entretien
Applied online for position; Received email requesting phone interview next day; Had phone interview with recruiter who was very professional but easy to talk with; She asked basic customer service interview questions. The next day had second interview with hiring manager. This interview was more detailed, role playing involved such as him being an irate customer and I handling the call.
Questions d'entretien [1]
Question 1
Why do you want to work for Wayfair. What situation with a customer has been very stressful; how did you handle and resolve issue?
the interview process was very straightforward and simple. they asked star method questions about experience and took time to throughly answer any questions I may have had. Very easy process
J'ai passé un entretien chez Wayfair (Londres, Angleterre)
Entretien
It was fine, the person who interviewed me was lovely. Explained the role well, and very human. Took an interest in me and my skills, and didn't wait long to contact me to offer the role.
Questions d'entretien [1]
Question 1
Name me a time when you gave great customer service
Le processus a pris 1 semaine. J'ai passé un entretien chez Wayfair (Denver, CO) en juin 2025
Entretien
Two interviews. First was a phone screen with HR. Second was a 45 minute interview with two sales manager.
Overall, very friendly and the interview was conversational.
This interview took about 1 week in total,
Questions d'entretien [1]
Question 1
Tell us about a time you had a challenging customer and how you improved their experience to earn their more of their business.
