J'ai postulé en ligne. J'ai passé un entretien chez Waitrose (Cheltenham, Angleterre) en nov. 2017
Entretien
I had to complete several online assessments to test if I was suitable for an interview. Then I got invited for a group assessment and a one to one interview at the store. The interviews in store were relatively simple. However, the online assessments before hand mean it takes a while to even get an interview
Questions d'entretien [2]
Question 1
Can you describe a time where you had to deal with a difficult customer?
J'ai postulé en ligne. J'ai passé un entretien chez Waitrose (Bishops Stortford, England)
Entretien
The interview process was okay. They asked basic questions, but it felt a bit rushed. I was left waiting for 30mins before being seen even though the shop was very quiet.
Questions d'entretien [1]
Question 1
Describe a time when you provided excellent customer service.
J'ai passé un entretien chez Waitrose (Londres, Angleterre)
Entretien
The interview process was well organised and professionally managed. Communication from the recruitment team was clear throughout each stage, and I was kept informed about timelines and expectations.
The interview itself was structured and allowed enough time to discuss my experience, skills, and suitability for the role. The interviewers were friendly and created a comfortable environment, which made it easier to have an open and productive conversation. They asked relevant questions about my background, problem-solving approach, and how I would contribute to the team.
J'ai passé un entretien chez Waitrose (Buckhurst Hill, England)
Entretien
My online interview on Google Meet with the Head of Recruitment went well. We covered my background skills and motivations, then transitioned into a series of hypothetical scenarios related to the day-to-day responsibilities of the position.
Questions d'entretien [1]
Question 1
How would you deal with a customer who appears aggrieved?
