J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Waitrose (Newport, England) en juil. 2017
Entretien
I applied online and did a few long tests on their website then had an email arranging an interview which was then moved to a later date.
The interview was held by the manager and I was given a booklet with instructions and 30 minutes to read and perform the task. The booklet explained a few situations that had happened in the store (basically a fake scenario, e.g. "a child has fallen over...", "someone has called in sick and someone needs to cover her role at the bakery...") and then the profiles of employees including what they are trained in. I then had to assign an employee to each situation and explain why I did so.
I was then asked about 6/7 questions about my experience/behaviour, then asked about when I was free etc.
She told me she would get back to me in the next couple weeks then rang me the day after to offer me a place
Overall it was a really good interview and everyone I encountered was very nice!
J'ai postulé en ligne. J'ai passé un entretien chez Waitrose (Bishops Stortford, England)
Entretien
The interview process was okay. They asked basic questions, but it felt a bit rushed. I was left waiting for 30mins before being seen even though the shop was very quiet.
Questions d'entretien [1]
Question 1
Describe a time when you provided excellent customer service.
J'ai passé un entretien chez Waitrose (Londres, Angleterre)
Entretien
The interview process was well organised and professionally managed. Communication from the recruitment team was clear throughout each stage, and I was kept informed about timelines and expectations.
The interview itself was structured and allowed enough time to discuss my experience, skills, and suitability for the role. The interviewers were friendly and created a comfortable environment, which made it easier to have an open and productive conversation. They asked relevant questions about my background, problem-solving approach, and how I would contribute to the team.
J'ai passé un entretien chez Waitrose (Buckhurst Hill, England)
Entretien
My online interview on Google Meet with the Head of Recruitment went well. We covered my background skills and motivations, then transitioned into a series of hypothetical scenarios related to the day-to-day responsibilities of the position.
Questions d'entretien [1]
Question 1
How would you deal with a customer who appears aggrieved?
