2 interviews. One with a management person, another the section manager which was the same thing really. I heard others had to go through a group interview process as well, for some reason I never had to do this. I found I was successful after about 1-2 weeks. It is done online now, but at the time I filled in a lengthly paper questionnaire thing I picked up from the branch It's my first job I've had at 16. I think they like to hire under 18s because they are on a lower wage so I guess that was in my favour.