J'ai postulé via un recruteur. J'ai passé un entretien chez Vanguard
Entretien
I connected with a recruiter during Vanguard's recruitment webinar. I was scheduled for a phone interview and then I was flown out to Arizona for the second interview. The interview process is four hours long and consisted of a STAR based interview followed by a case study and role play. The case study was fairly easy. The role play was a little difficult. You had to extract information from the interviewer to determine the best possible solution for the client. The company is very client oriented so be sure to show concern.
Questions d'entretien [1]
Question 1
Tell me about a difficult situation and how you handled it.
J'ai passé un entretien chez Vanguard (Charlotte, NC)
Entretien
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Vanguard (Charlotte, NC) en août 2021
Entretien
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Questions d'entretien [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call