J'ai postulé via un établissement d'enseignement supérieur ou universitaire. Le processus a pris 4 semaines. J'ai passé un entretien chez Vanguard
Entretien
First round is a phone interview lasting about 45 mins. Know how to respond to behavioral questions in the STAR method. Also, know some financial current events. Know what the difference between a mutual fund and an ETF are. Also, Know what an index fund is, the difference between fixed income and equities. Basic technical questions and easy behavioral for customer satisfaction questions.
4
Autres retours d’entretien d’embauche pour un poste comme Client Relationship Specialist chez Vanguard
J'ai passé un entretien chez Vanguard (Charlotte, NC)
Entretien
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Vanguard (Charlotte, NC) en août 2021
Entretien
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Questions d'entretien [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call
