J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez USAA (Phoenix, AZ) en mars 2011
Entretien
Fairly quick interview process. I just wish they had been more truthful about what the position entailed. The interviewer asked questions about how to service an angry customer (typical stuff) and laid the very basic function of the job but making sound like the primary focus. Over the course of the next few months, it became very clear to me that I had been duped. The position is a sales position; plain and simple. And the membership does not like it. At all.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez USAA (Tempe, AZ)
Entretien
Easy phone interview, Easy face interview, quickly hired as at that time they were making offers to just about everyone. Had to submit to fingerprints and gruling background checks, then went through a 2 week class to study and take the insurance license test for about 25 states.
J'ai postulé en ligne. J'ai passé un entretien chez USAA (Tampa, FL)
Entretien
A lot of ice breaker questions - the intent is to get to know you.
Followed up with your typical "Tell me about a time when..."
At the end a quick summary and then you have the time to ask questions.
Questions d'entretien [1]
Question 1
Innovation, sales and overcoming objections, upset customer and multitasking. Wording is easy. OK to ask verifying questions and/or take notes.
A big focus is on sales - need to prepare for that and have a really good example.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez USAA (San Antonio, TX) en janv. 2016
Entretien
Online questionnaire, in-person interview with 2 people who started in my position and have moved up. It was a little strange because one of them made a comment about how long it took to get to where he was.
Questions d'entretien [1]
Question 1
How would you recommend other lines of business to someone who called for banking needs?
