J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez USAA
Entretien
Took about 2 weeks after I applied. They sent me an email to do an online assessment within 24 hours. I passed the assessment and got scheduled for a phone interview. I passed the phone interview, they scheduled me for an interview with the manager. Before the interview they wanted urine test, background check, credit check and employment verification. Honestly, I do not understand why they make you go through all of that process, miss days of current job,to not be guaranteed a position. Just because you get an interview with the manager, does not mean you got the job. If you have a current job make sure you don't allow them to verify employment and risk loosing your current job for a job you might not get.
Questions d'entretien [1]
Question 1
How does your experience with your current job help you at a call center?
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez USAA (Tempe, AZ)
Entretien
Easy phone interview, Easy face interview, quickly hired as at that time they were making offers to just about everyone. Had to submit to fingerprints and gruling background checks, then went through a 2 week class to study and take the insurance license test for about 25 states.
J'ai postulé en ligne. J'ai passé un entretien chez USAA (Tampa, FL)
Entretien
A lot of ice breaker questions - the intent is to get to know you.
Followed up with your typical "Tell me about a time when..."
At the end a quick summary and then you have the time to ask questions.
Questions d'entretien [1]
Question 1
Innovation, sales and overcoming objections, upset customer and multitasking. Wording is easy. OK to ask verifying questions and/or take notes.
A big focus is on sales - need to prepare for that and have a really good example.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez USAA (San Antonio, TX) en janv. 2016
Entretien
Online questionnaire, in-person interview with 2 people who started in my position and have moved up. It was a little strange because one of them made a comment about how long it took to get to where he was.
Questions d'entretien [1]
Question 1
How would you recommend other lines of business to someone who called for banking needs?