J'ai postulé en ligne. J'ai passé un entretien chez USAA (San Antonio, TX)
Entretien
Applied for a customer service representative online. I was contacted for an interview a month later. Basic Interview questions. Two interviewers. One on the phone and one in person.
Questions d'entretien [1]
Question 1
Tell me about a time when you had to deal with a difficult client and try to sell them a product.
J'ai passé un entretien chez USAA (San Antonio, TX)
Entretien
Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes
After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.
J'ai passé un entretien chez USAA (San Antonio, TX)
Entretien
Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.