I applied for the position online through a third-party website. It took 3 weeks before I received a phone call from an HR personnel. After a short phone interview, I was told that if I was short-listed, I would be contacted directly by the hiring manager. After another 3 weeks I received an interview request from the hiring manager. The interview was scheduled for the next day at the office. I met with the Assistant Vice Principal of the department and the Team Leader. They were very friendly and the whole interview process was casual, however, we still hit the main interview points such as experience, drive, relationship management, etc. 4 weeks after the interview, I was offered the role. However, Travelers has a third-party hiring management company called Hire Right that performs background checks for all employees. That process took another 4 weeks to complete. It wasn't the most expedient process, but it was fair.

Phone screening scheduled within 2 weeks of applying. Basic work history and transferrable skills type questions to get a feel for fit for the position. Recruiter reached out a week and a half or so after that to set up an in-person interview with the would-be direct manager and the Managing Director. Some more employment history/background questions and then a series of STAR method questions.