J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Tesco (Birmingham, Angleterre) en févr. 2016
Entretien
I have applied for 4 customer service assistant positions through their website tesco.com. Few days later I was sent a message saying: I'd like to invite you for an interview Tuesday 5pm (from the manager) . I confirmed that I would come.
Upon arrival I had to sign in at the customer service desk. Surprisingly I saw that I wasn't the only one they're interviewing today... We were 10! So the manager took us upstairs to a meeting room. There she introduced herself and gave us 2 forms; Health check screening form and availability form. Subsequently she took out a small booklet where she wrote our names (on each book). This book had the interview question. Instead of giving them out so we can fill them, she asked us the questions and each person answered them while she wrote them down. (so she could hear and see us speak)
I literally studied for the interview. I wrote down all the questions that might come up and answered them on a piece of paper. This helps a lot as you will be having your answers prepared for when the question comes up. To prevent sitting there scratching your head thinking 💭 I don't know what to say. Even if you have no answer to the question.. use your imagination, nobody can say that you're lying....!
After that we were taken to the shop floor where we had to put out stock. We had to do the kitchen rolls, toilet roles and frizzy drinks. Another task was to tidy up the shelves, they call it "rumbling" lol. Was easy!
Another tip; Be prepared! Bring with you, your passport, up to date CV and a PEN
At the moment im waiting to get a call back!
It will take them about a week.
GOOD LUCK EVERYONE, I hope this was useful!
And if u want the other interview questions, just let me know.. I have a list and they won't ask you anything outside the list.
Kind quick and helpful
Asked good questions and everyone was friendly
Open happy interviewer just make sure you prepare with experience listed so you are ready for the interview questions and answer them well
J'ai postulé en ligne. J'ai passé un entretien chez Tesco (Thurso, Scotland)
Entretien
It was a face to face interview with many behavioural based questions that asked about my experiences, problem solving skills, teamwork, and adaptability, and how I handle challenging situations in working environments.
Questions d'entretien [1]
Question 1
Describe a time you went above and beyond for a customer.
Post online application, I was invited to interview. It turned out to be a group interview so I was invited into a room with other applicants where we were all asked questions and had to answer one by one
Questions d'entretien [1]
Question 1
Tell me about a time you delivered good customer service, what do you do in your free time for fun