Process is fast i had 2 telephonic interviews then i get hired 2 days after, the real problem appear when you arrive to the offices the waiting is very long they ask me to wait for 2 weeks on a room with nothing in there while my accesses and my id got created.

It's not difficult,but they asked lot of technical questions....how they will work and process and also scripting ...asked about e-mail notifications,and transform maps,business rules types,how they work ,and ITSM process