I was first called and we had a phone screen interview, in which we discussed mostly what my experience was. Then I met with two lovely ladies from Recruitment, one of which remembered me two years later after not having seen her until then! That was the most difficult interview I've ever done, they really went into details with their questions and really understanding your answer. The questions there were mostly about how one has dealt with difficult situations in the past, and what strategies you've employed for success. Then I met with a District manager., much easier, seemed to be more about my personality there. Then offer.