J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien chez Ritz-Carlton (Fort Lauderdale, FL) en août 2013
Entretien
STAR Process - you can google this to find out the specific steps. Given a scenario and need to give very specific answers with an example of how you have handle it in the past. You will meet with three different managers who will each have a different set of questions to go over. It is important to have specific answers with exact examples of your past experience.
Questions d'entretien [1]
Question 1
Give me an example of how you dealt with an unhappy guest in the past