J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez RBC (Calgary, AB) en mai 2024
Entretien
Two interview in total. The HR will schedule a phone interview and the second would be the face to face interview with the branch manager and maybe with the assistant branch manager as well.
Questions d'entretien [1]
Question 1
If there is a grumpy client would like to make a complain about your colleagues and insist to meet your manager today, how do you deal with it?
J'ai postulé en ligne. J'ai passé un entretien chez RBC
Entretien
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Questions d'entretien [1]
Question 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Questions d'entretien [1]
Question 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Questions d'entretien [1]
Question 1
background for 1st round, and behavior questions for 2nd round
