Series of questions to gauge your capabilities and responses to normal and more difficult situations. This portion lasts about half an hour to one hour. Followed by more questions in the guise of small talk for about 20 more minutes.
Background introduction, the location, and your way of commuting to the office. Ask about your previous work experience. Also, they want to make sure you fulfil the requirements of their home office set-up.
Questions d'entretien [1]
Question 1
Do you have a modem that's close to your working setup?
What is your understanding of the role?
Why do you think you’re the right candidate for this role?
Why RBC?
Role Play: Respond to a customer issue.
Situational: Describe handling a difficult customer or receiving negative feedback.
One manager interviewed me for around thirty minutes. Asked about six questions in total. Went through the basic personal background information to working experiences. She said the results would be sent through email.