It was more them telling me the pros and cons of working there. It seemed no one was happy there. At the end of the day, it was a deciding factor in taking the job. Ultimately, it doesn't bode well when an agency's higher-ups have lost faith in the agency and its ability to deliver compelling work.

Friendly and respectful process. Recruitment team very clear communicators, always knew what next steps were and everyone very responsive. Standard interview questions with recruiter, then additional interviews with ACD which were more role specific.