Because the job is in a call center, the interview was heavily based on computer skills, (typing accuracy, and speed,) as that is how we would input the information, and using different computer programs, as that is how we would look up information.

I initially went into the store and spoke to the store manager ( who I didn't know was the store manager until later on). I applied online, and typed up my resume and cover letter. I followed up a few times, and finally got an interview. There is supposed to be two interviews, one with the hotel manager and the second on with a store-side manager, in this case the store manager. He did not feel the second interview was necessary so the hotel manager went on with the process of acceptance.