One of the supervisors rang me for a phone interview, which didn't last long and included pretty standard questions. I was then invited in for a group interview the following week and told to bring an item that best describes me. At the interview, there were around 10 other people applying for the same position and 2 interviewers. We all had to briefly introduce ourselves to the whole group and explain why we chose our item. We were then allocated into pairs, where we were given a Lush product which we had to read up on to present to the rest of the group. After that, we were asked to write our availability down and then we can leave. I got a phone call 2 days later to be invited in for a trial shift. The trial shift lasted for an hour on the shop floor.

A group interview with around 10 other candidates for a seasonal role, with 4 management staff running role play type tasks alongside a full introduction to the brand, ethos and values. Sections focused more on creating fun and memorable interactions and building rapport- it felt fun and expressive, and reflective of the brands inclusive and welcoming ethos. (And we all got a goody bag at the end!)