Applied online and was contacted by email within a week to set up a phone interview. A person from HR performed the phone interview. Questions ranged from work history to behavioral. Interviewer explained job, culture, and benefits. Was contacted a few days later to schedule an on-site interview with department manager and direct manager. After the interview, you shadow a team member and get a pretty good idea of what a typical day entails. Was contacted within a week by email with a hiring decision.