- Chat with shop manager, and regional manager about career opportunities, and design a development plan to further skills in previous position (Floor Leader/supervisor) - Self-assessment about current skill set, behaviours, and competed in-store projects (team development, driving sales, etc.), and reflection of internal leadership practices - Self-assessment is submitted to hiring and recruitment team, alongside cover letter and resume - Interview will occur in person if hiring manager and regional manager are in the same area as you. If not, interview is done over the phone - Call-backs are done within 5 business days; opportunities to garner feedback about interview and current skill set if the job isn’t offered

When I applied to become an MIT back in 2018, the process was rigorous. I wrote a ten page paper on everything I knew about LUSH - from how to manage and train employees to operations, COGs, Labor, KPIs and hiring. If you have worked for LUSH for several years as a Floor Leader, connect with your manager or MIT to review areas of strength and more importantly, areas of weakness so you can grow before interviewing. The process may be totally different now, but when I was interviewing, an RST visited our shop to have a meeting among our staff without me and contributed comments as to whether I was fit to become MIT. If you are in good standing as a FL, you have a good shot!