I applied for the customer service position they had posted on their website. A few days later I was sent an email to do an assessment. After I had completed it, I was contacted again via email about a good time to contact me. The recuiter called the next day and went over pay, job description etc. I was told I'd hear back in a few days from the onsite hiring manager. Sure enough she called that following Monday and I had a 10 minute phone interview. Once I successfully completed the phone interview she scheduled me to come in the next day for an on site interview. I came to the interview early and the new hiring manager complimented me on that. The building is quite large but has a quiet small environment. We went into the conference room and from there she asked me the formal questions. After the interview she stated I would hear something back that Friday or the following week. Friday came and the recuiter sent me some paperwork I needed to sign and fax or email in. Monday came and I was offered the position.