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      Recherches associées: Avis sur HubSpot | Offres d’emploi chez HubSpot | Salaires chez HubSpot | Avantages sociaux chez HubSpot
      Entretiens chez HubSpotEntretiens d’embauche pour Customer Success Manager chez HubSpotEntretien chez HubSpot


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      Entretien pour Customer Success Manager

      27 oct. 2019
      Candidat à l'entretien anonyme
      Portsmouth, NH
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez HubSpot (Portsmouth, NH) en mai 2019

      Entretien

      I had a referral through Becky who I met at a networking event. The process started with an email about time availability for a recruiter call from Johanna. I was moved to the manager and role play call during the recruiter call. Following the recruiter call, I received email to select times for the manager and role play call. Manager call, with Tim, consisted of about 30-40 minutes of "get to know you" questions. The second half of the call was the role play where I was a CSM on an introduction call with the CEO of a company who recently purchased HubSpot software. I was given information about the company and the gist of what an introduction call is about prior to the call to prepare. I prepared by researching the company's website, listing out open-ended questions, benefit statements, and testing for reaction questions I would say during the call. My goal was to learn who I would be working with at the company and set up a follow-up call with the sales and marketing team with one CTA using an inbound technique. I gained commitment for the group to prepare ideas for compelling offers to attach with the company's blog posts. I felt confident in my process and the feedback I received from the manager was positive with two small recommendations of what I could have said at the beginning of the call and a last question to ask before summarizing and moving to the next step. I was informed within 1-2 business days by email from the recruiter with a CC to the manager that they were not moving me to the next step, at this time. I promptly responsed thanking everyone for their time and that I would continue to learn more about HubSpot because it is my goal to work there. The manager nicely responded and said to stay in touch.

      Questions d'entretien [3]

      Question 1

      You have a great background and passion in L&D, so why a Customer Success role?
      1 réponse

      Question 2

      Most CSMs have 25+ accounts when they start. How would you tackle organizing, prioritizing, and communicating with those contacts?
      Répondre à cette question

      Question 3

      Why HubSpot?
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez HubSpot

      Entretien pour Customer Success Manager

      14 oct. 2025
      Candidat à l'entretien anonyme
      Dublin, Dublin
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez HubSpot (Dublin, Dublin)

      Entretien

      Initial call, call with team leader, case study to present to team afterwards. Everyone was friendly and positive. They have lots of resources online to use as well to prepare for your call.

      Questions d'entretien [1]

      Question 1

      Describe inbound marketing and how it helps businesses
      Répondre à cette question
      1

      Entretien pour Customer Success Manager

      22 juin 2025
      Employé (anonyme)
      Bengaluru
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez HubSpot (Bengaluru)

      Entretien

      1. HR screening 2. Hiring Manager 3. Assignment/Roleplay 4. Culture fit rounds 1. Hiring Manager 2. Senior Manager 3. Internal Stakeholder The last three rounds are considered as one and the evaluates the candidate on various aspects of company culture.

      Questions d'entretien [1]

      Question 1

      Why do you want to work at HubSpot?
      Répondre à cette question

      Entretien pour Customer Success Manager

      9 avr. 2025
      Candidat à l'entretien anonyme
      Tokyo
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez HubSpot (Tokyo)

      Entretien

      45-minute interview with HR person, followed by a 1-hour interview with the CSM Manager.All interviews will be conducted online.Before the HR meeting, you will receive a link to the culture code, which outlines their values and culture.

      Questions d'entretien [1]

      Question 1

      Could you tell us about the challenges you're currently facing with the clients you're handling? What is the toughest feedback you've received from a colleague, and how did you respond to it?
      Répondre à cette question