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      Entretiens chez HubSpotEntretiens d’embauche pour Customer Support Specialist chez HubSpotEntretien chez HubSpot


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      Entretien pour Customer Support Specialist

      23 août 2018
      Candidat à l'entretien anonyme
      Cambridge, MA

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Specialist chez HubSpot

      Entretien pour Customer Support Specialist

      22 juin 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai passé un entretien chez HubSpot

      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez HubSpot (Cambridge, MA)

      Entretien

      The interview process was a little different for me because they were trying to hire for a start date that was a week away. I applied online and the next day scheduled a phone interview for that day. It was with the recruiter who just asked basic questions about my interest and experience. Next, I went into the Cambridge office to meet with three different managers and also do a product demo/role play type thing. The role play was fairly simple if you had gotten familiar with the software which I definetly recommend when prepping for the interview. The demo was over Zoom and once it was finished I was also asked a few interview questions. Then I met with the three managers for around 30 min each. The questions were not that hard and basically just asked a lot of questions on my experience. Nothing that threw me off or that I had no idea how to answer. The recruiters I worked with were both amazing and so nice! I had my interview Tuesday and heard back Friday through email that they were not moving forward. Overall, good experience!

      Questions d'entretien [6]

      Question 1

      What word in HEART do you feel describes you the best?
      Répondre à cette question

      Question 2

      What do you look for in a manager?
      Répondre à cette question

      Question 3

      Best/worst customer service you have received in the past year?
      Répondre à cette question

      Question 4

      What is a time you had to learn something on your own?
      Répondre à cette question

      Question 5

      Tell me something about you that isn't on your resume
      Répondre à cette question

      Question 6

      What is feedback to you? How do you like being delivered feedback?
      Répondre à cette question
      avatar
      Réponse de HubSpot
      7y
      Hi there, thanks so much for taking the time to write a review. While it wasn't the outcome you likely hoped for, I'm so appreciative that you were so adaptable and flexible to move through the process quickly, and so glad that the recruiters you worked with made you feel great throughout the entire process. Best of luck in your job search! -Becky

      Entretien

      The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
      Répondre à cette question

      Entretien pour Customer Support Specialist

      1 mai 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez HubSpot

      Entretien

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Entretien pour Customer Support Specialist

      22 avr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 4 semaines. J'ai passé un entretien chez HubSpot en avr. 2026

      Entretien

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.