Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      HubSpot

      Employeur impliqué

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur HubSpot | Offres d’emploi chez HubSpot | Salaires chez HubSpot | Avantages sociaux chez HubSpot
      Entretiens chez HubSpotEntretiens d’embauche pour Customer Service Specialist chez HubSpotEntretien chez HubSpot


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Customer Service Specialist

      18 juil. 2017
      Employé (anonyme)
      Cambridge, MA
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez HubSpot (Cambridge, MA)

      Entretien

      I applied back in May 12th 2017 via employee referral for the Channel Consultant role in Cambridge. I was contacted my Noah Gilman 4 days after with an invite to a webcam interview where I record myself answering 3 questions with 30 seconds to prepare for the question and 1 minute to answer. I believe this was the biggest challenge in the whole interview process because of the pressure of not making a mistake since there is only one try per question. Because of the pressure I lost my train of thought in one but quickly recovered, its ok to stumble a bit, they know you are not a machine. Make sure you use the software's practice questions before taking the real questions. I was then contacted by Kelsey Freedman (she is the best!) saying that they believe I was a better fit for the Customer Support role (Spanish speaking) and continued the application process with her. She arranged a call to talk a little bit more about the role and asking a few questions on my background and my interest in Hubspot and the culture. Then I was given access to the hubspot software with 3 tasks to complete and 2 video interviews following on these tasks including a role play and behavioral questions the following week. Then I was contacted by Kelsey once again that I was moving on to the next round which was 3 interviews back to back with 2 managers and someone who has been in the role for 3 years. All of them really nice and down to earth people. I would also like to mention that they are very flexible with time slots, as I had to reschedule the in person interviews. They were all very accomodating (shoutout to Allie!) this is them preaching their culture and really is what makes them stand out! Then I got a call back from Kelsey that they wanted to make me a Spanish Quiz, it took them a few days to figure out the logistics for it, but it was a 30 min phone interview with a specialist from the LATAM department (the one I will be working in). The following day, I got an offer which I gladly accepted, I can't wait to start next monday which also happens to be my bday (Kelsey even offered to have something special for the occasion!) If I where to this again, I would 100 times, the whole process have been an amazing experience because everyone goes above and beyond to make you feel comfortable and walk with you along the whole process. I would recommend applying to everyone!

      Questions d'entretien [1]

      Question 1

      I see that you are an expert in _______ Software. Imagine I don't know anything about that software and teach how to do something in the software.
      Répondre à cette question
      2
      avatar
      Réponse de HubSpot
      8y
      What a wonderful review to read! Kelsey and Noah are just tremendous--they are as humble as they are talented, thanks for taking the time to share your feedback and congrats on joining HubSpot--we are so glad you're joining our team! Hope to meet you soon, Katie

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Specialist chez HubSpot

      Entretien pour Customer Service Specialist

      24 déc. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez HubSpot en août 2025

      Entretien

      Poseen buena comunicación con el candidato, en total son 3 entrevistas, te ayudan a prepárate con material y lo que se espera de la entrevista, son claros con los estados y dan retroalimentación.

      Questions d'entretien [1]

      Question 1

      Experiencias laborales previas Customer first mentality
      Répondre à cette question

      Entretien pour Customer Service Specialist

      17 août 2023
      Candidat à l'entretien anonyme
      Dublin, Dublin
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez HubSpot (Dublin, Dublin) en juil. 2023

      Entretien

      I was contacted on LinkedIn by a HubSpot employee, they introduced the job description and the salary. In my opinion, the hiring process is too long, you have to "pass" 3 stages. Then I booked a 30-minute call with the recruiter, she was very nice on the phone, she made me feel like I was talking to a friend. I passed to the next stage, which was role play with a TL, it was fun, but I didn't pass apparently because I wasn't feeling comfortable with ambiguity.

      Questions d'entretien [1]

      Question 1

      -What are your responsibilities in your current job? -How do you deal with feedback? -What's your salary expectation? -Tell me about a time when you failed ? -Tell me about a time when dealt with a difficult customer?
      Répondre à cette question

      Entretien pour Customer Service Specialist

      14 juil. 2022
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai passé un entretien chez HubSpot

      Entretien

      Clear communication from the hirer on what the job entails and how the interview is conducted. Got to the 3rd round where I had to simulate assisting a customer with their issues.

      Questions d'entretien [1]

      Question 1

      Tell me a time when you met with a difficulty at work.
      Répondre à cette question

      Meilleures entreprises pour « Rémunération et avantages » près de chez vous

      avatar
      Intel Corporation
      3.8★Rémunération et avantages
      avatar
      Apple
      4.2★Rémunération et avantages
      avatar
      Lenovo
      3.8★Rémunération et avantages
      avatar
      Honeywell
      4.0★Rémunération et avantages