J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez Hub Group (Oak Brook, IL)
Entretien
Phone screening followed by a panel interview with managers. The interview was very laid back conversational. Then followed by some basic interview questions about team work and ability to motivate yourself.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Hub Group (Oak Brook, IL) en nov. 2017
Entretien
A initial phone screening which the company is looking for a brief background of you and knowledge of the company. Next step is an in person interview with a Senior Account Manager and Director. This lasted about 40 minutes where they asked questions about my resume but also any customer service experience. Last part of the interview is a interview with one of the vice-presidents. The whole process went very smooth and everyone was very helpful and friendly.
Questions d'entretien [1]
Question 1
Describe a challenging customer service experience that you had and how you handled the situation.