Hays managed recruitment for a big 4 bank, I applied and someone with fake name arranged a phone call interview - which is fine although they don’t even include anyone’s names in the email. Then they called me 2 hours earlier than the time I booked - which is fine because we’re going to have a chat anyway. The guy sounds like no emotion at all - which is also fine because nobody really cares. HOWEVER, when I started talking, there’s a dead silence on the other end, no reactions AT ALL for 3 minutes straight, and then they started to cut me off and throw some questions at you, with no common sense at all. I was explaining myself with some questions that I don’t have to explain to any other recruiter ever, and the guy kept going like I did something wrong. I stayed in manner and professionally this whole time trying to give answers to their questions like ‘but where are you located, why didn’t you say that in your resume’ - no questions were asking those in JD, why am I have to explain myself like a criminal? And the fact that Hays recruiter has no professional manner and basic understanding is just ridiculous! At the end he kept saying ‘we CANNOT help you’ - excuse me, has anyone asked for help??? And they ended the call like I cheated. Hays recruitment is RUDE, ARROGANT, UNPROFESSIONAL, they think they are the centre of the entire universe, just imagine working for them as your contractor. They have NO ETHICS at all!!!

Only managed to get a phone call interview where they asked for your motivations to join. 2nd round interview was supposed to be an assessment centre and seemed to have been pre-arranged prior to my call with them as there was a fixed date aready. Informed them that I couldn't make it due to prior plans already and said that they will get to me on the updated date. It's been 2 weeks and no indications of rescheduling.