Stage One - Telephone interview - questions about why you want the job and why you'd be good at it - everyone must pass this stage?! Stage Two - Competency based Face-to-Face Interview - Same as stage one, only in person. They will spring a role play on you, so be prepared to act out a sales pitch. They are looking for composure, ability to sell coherently, they want the candidate placed in one way or another, so things like offering training posts and temps come in handy - they love that. Stage Three - Assessment Centre - Presentation on a topic of their choice - unseen. You one minute to prepare, two minutes to present. This is easy and they just want you to be calm under pressure. - Selling a candidate - You get a CV and rank in a team, you then role play to sell your candidate. I had the hardest candidate to sell but got him work experience, others had outstanding candidates but didn't get anywhere. It is tough, but it's a great insight. - Business Development Call - You get an unseen topic and then (back to back with an assessor) you role play a phone call. My topic was that the client had been sent a mailer, and I was giving them a courtesy call. All you need to do is bare in mind that every single role play is sales based, so try and sell them someone even if it doesn't really seem to fit in with your topic. Booking a meeting goes down very well. - Writing a job advert - waste of time, they don't even look at it and leave the room to decide whether you're through or not wilst you're doing it. Stage Four - Director. - You meet a director in the centre that you've applied for. Because the assessment centre can take you away from your chosen office, you don't meet anyone from where you will potentially be working until this interview, which is daft really. They also have little idea of how you have performed, other than you are sat in front of them so you must have done okay. This stage trades really on your sales history. If you haven't got one, then you've been strung along for three interviews because this is likely to be the end of the road for you. They go hard at you, which is fair enough, but this stage lets down the whole process. Or at least it did in the Cambridge centre. I didn't get the job, but I've had experiences of other firms since then who have been more professional and much more respectful.