I set up an interview with a recruiter from an online career fair, for an client service representative role. The recruiter contacted me an HOUR before my interview, only to reschedule. Otherwise, pretty fair interview. Was told she would contact me in a week, for an update. Never heard back.
If this is how you treat your candidates, you will have a bad recruiting rep. Candidates deserve to hear a yes/no from a company and it doesn't take too much time to write an email.