I applied online, including a personality assessment test. Within a few hours I received an email with a link for additional assessment tests - reading comprehension and visualization. After completing those, I received an email the next day with a link to schedule a telephone interview, which I scheduled for the following afternoon. It was scheduled for up to an hour, but the recruiter was about 15 minutes late and apologized for having to end it at 45 minutes. I'm terrible with interviews. However it went really well. The questions were mostly "have you ever...", "How did you handle the situation...", etc. The recruiter told me to expect a call from one of the supervisors to schedule my role play session. That was scheduled for early the following week. I also received an email with a link to complete a fleet auto underwriting application to confirm I was acceptable to drive company vehicles. Based on reviews I had read, I was terrified of the role play session. But it was one of the best interview experiences I have ever had. For those who think the GEICO process is unnecessarily complex and difficult, you have to consider they are taking a big gamble on the person they decide to hire. The first 3 months at the company you are in class learning how to do the job and you're being paid for it. Any way, the role play starts with 30 minutes of instruction of how the session will play out and the rules of the game. I saw it as dungeons & dragons without the dice or improvisational acting with guidelines. The secret is stay positive, stay confident, and follow the rules/guidelines as presented. After the role play they said they would review the results, total my score, and get back to me in a few days. I left figuring I blew it. Less than two hours later the supervisor called to let me know the manager was on vacation, but she wanted to talk to me the next day. He gave me her cell number and the time to call. The next morning we talked for about 30 minutes or so. The first thing she asked was how I thought I did on the role play. We discussed it for a few minutes then reviewed some of the questions from the initial interview. We also discussed the stress of keeping the insured happy while staying within the guidelines of the claims process. At the end she offered me the position, which I gladly accepted. Time from submission of my application to tendered offer was 8 days. The next steps are a background check and drug tests (urine and hair samples).