J'ai postulé via un établissement d'enseignement supérieur ou universitaire. Le processus a pris 5 semaines. J'ai passé un entretien chez Fidelity Investments (Merrimack, NH)
Entretien
I saw them at a career fair and gave them my resume, and I applied online. I got a call from them to talk about the position. They they told me to research the company and we set up another phone interview to go over behavioral HR questions like tell me a time when you...Once I went through that, I was invited to go on site. There was five other candidates and we sat through a presentation, had a tour, interviews with hiring managers and then took an assessment. I asked the hiring managers what the most rewarding thing was about the job and the laughed and couldn't come up with an answer. I also asked what a highlighted feature of their brokerage account was and the response is that they compete in a commoditized market.
Questions d'entretien [1]
Question 1
Name a time when you received world class customer service?
J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez Fidelity Investments (Boston, MA) en nov. 2025
Entretien
Brief 13 minute phone call (interviewer showed up late). Interview was very rushed and unprofessional, interviewer cut me off multiple times and did not give me an opportunity to ask him any questions. Keep in mind I was recommended to him by a branch manager. Very disappointed by this first interview round! Besides the interviews extreme haste, the interview went well. Use STAR method and you'll be ok.
The interview at Fidelity usually follows a structured format that focuses on behavioral questions, your interest in finance, customer service skills, ability to work in a team environment, and your alignment with Fidelity's core values such as integrity, continuous improvement, and putting clients first. Interviewers are also looking for signs of coachability, adaptability in a fast-paced environment, and a genuine desire to build a long-term career within the firm, you will also be asked about your willingness to pursue industry licenses and your approach to learning complex financial concepts.
Questions d'entretien [1]
Question 1
Tell me about a time you had to solve a problem with little guidance.
Describe a situation when you had to learn something quickly to perform a task.
Basic behavioral interview in a laid back setting. None of the questions were difficult and it was mostly conversational. Very few finance related questions and more about your ability to be a good communicator.
Questions d'entretien [1]
Question 1
Do you enjoy talking on the phone for 6 hours a day?