Zoom call with 2 interviewers both working in the position you are interviewing for. Asked to go over your experience and what led you to Draftkings. Next answered questions on experiences of handling certain situations. Ended with questions to ask the interviewers. The next day was emailed an online assessment which simulates how the role is in answering customer emails.

The interview process for this job consisted of two interviews back to back. Both people who interviewed me were very nice and well informed about the company with nothing but positive things to say.