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      Entretiens chez Cornerstone OnDemandEntretiens d’embauche pour Client Success Manager chez Cornerstone OnDemandEntretien chez Cornerstone OnDemand


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      Entretien pour Client Success Manager

      23 janv. 2014
      Candidat à l'entretien anonyme
      Dallas, TX

      Autres retours d’entretien d’embauche pour un poste comme Client Success Manager chez Cornerstone OnDemand

      Entretien pour Client Success Manager

      1 févr. 2021
      Employé (anonyme)
      Sydney
      Offre acceptée
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez Cornerstone OnDemand (Dallas, TX)

      Entretien

      An online recorded interview was first. Very different! Questions like "What is SaaS?" You have 30 seconds to consider your answer before you are being recorded. Then two interviews were tag team with two people for each interview. I felt the first one was very impersonal. I was asked to give an example of the steps that were taken to execute a software platform. After talking for about 15 minutes, I heard silence. I said, "Hello?" I felt that the manager was distracted during the meeting. Did not ask me any "can you elaborate questions" and I felt she was not interested at all. I was very surprised since I have great respect for COD. The second interview went back to my technical expertise. The three strengths they were looking for was 1) Customer Service, 2) HR background and 3) Technical expertise. The last two do not usually go hand in hand from my experience. Although I had enough experience in working with IT in executing platforms, was an HR Director and had been a salesperson with numerous awards in my history I felt that the technical expertise was not want they felt I had. I was given no feedback on why I wasn't selected but the tech experience seemed to be the part I think they focused on. I was surprised at the lack of warmth from most of the interviewers. I didn't feel they were interested in me from the beginning.Perhaps if it had been in person or even on a Skype, it would have been different. I was very saddened that I was not chosen when I have over 20 years in HR processes, sales and platform execution. And disappointed that I didn't know what they were looking for. I could have elaborated on technical if I understood what they were interested in.

      Questions d'entretien [1]

      Question 1

      Walk me through the execution of that platform? How did you deal with the technical requirements?
      Répondre à cette question
      5
      Expérience positive
      Entretien moyen

      Candidature

      Le processus a pris 6 semaines. J'ai passé un entretien chez Cornerstone OnDemand (Sydney) en août 2019

      Entretien

      Fairly standard Initial interview with the recruiter, then hiring manager, followed by team members and then General Manager for ANZ region. The process from application to offer was 6 weeks.

      Questions d'entretien [1]

      Question 1

      What does client success mean to you?
      Répondre à cette question

      Entretien pour Client Success Manager

      14 mai 2019
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Cornerstone OnDemand

      Entretien

      Video interview followed by a two - 2:1 interviews and then a panel presentation.
      1
      avatar
      Réponse de Cornerstone OnDemand
      6y
      Congratulations on becoming a Cornerstar! We are so excited to hearing about all your success as our new CSM! Thank you for taking the time to rate your positive interview experience. Welcome to the family!

      Entretien pour Client Success Manager

      1 nov. 2018
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 2 mois. J'ai passé un entretien chez Cornerstone OnDemand en oct. 2018

      Entretien

      So far, the process is discouraging. They are always taking applications for a talent pool and that means there may be no open positions. I really want to work for this company because I love it but I don't have any real feeling if I have a shot at it or not. I have followed up several times but now I feel like I am being a pest. I really don't know what the outcome will be!

      Questions d'entretien [1]

      Question 1

      What is an SaaS
      1 réponse
      avatar
      Réponse de Cornerstone OnDemand
      7y
      Thank you for taking the time to rate your interview experience. We are sorry to hear you got discouraged and will pass along your feedback to our CSM recruiting team. We appreciate your interest in joining Cornerstone and would love to talk about finding the best fit for you. Please reach out to your recruiter or email us at: careers@csod.com.