I had 2 interviews for this role for the company based in Pune. One with manager and one with senior manager. The first round was good but the second one was terrible. The manager asked irrelevant and personal questions which I was uncomfortable to answer and asked ridiculous follow up questions which had no sense at all. The HR is also incompetent of their work. He was consistently calling me when he had to schedule the interviews but ghosted me after the interviews. What can I expect from an HR when this company has managers like this

1st interview with the recruiter - some usual, basic questions 2nd round with the direct manager and director. Consists of few parts 1. Watch a video describing a feature, then you do mock calls as a support agent 2. Questions about troubleshooting and other "what would you do?" questions 3. Questions about your career goals, interests etc.

It was a positive experience. From the beginning, the recruiter was really communicative and helpful. The process is well organized and I had feedback quickly. The interview is scheduled with a dedicated platform so it's convenient.