J'ai postulé via un établissement d'enseignement supérieur ou universitaire. Le processus a pris 2 mois. J'ai passé un entretien chez Capital One (Richmond, VA) en déc. 2017
Entretien
The interview process involves two rounds: an on campus case study and a superday. On the superday, you'd have three interviews with three different employees from various departments. The interview types include behavioral, job fit and case study. Afterwards, you'd have lunch with other interviewees and an employee who would show you around the office.
I participated in one of the Sophomore Summits - this was a great gateway into an interview. I had the option to interview early so I am not sure if there is any difference between a typical interview and my experience. The super day consisted of behavioral, job fit, and case study.
Questions d'entretien [1]
Question 1
They werent super hard - the case study was a breakeven analysis. Very similar to typical consulting case. The behavioral was standard like describe a time you failed. Job fit was pretty casual - helps in show casing why you want to work there and your passion for the field.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Capital One (McLean, VA)
Entretien
Recruiter was horrible. I arrived with no one to greet me or a contact person. I didn't even know which floor to go to. It took 4 weeks from passing the online test to their Power Day. Additionally, they would not accommodate my schedule. Four interviewers and not one was experienced @ interviewing. I don't believe they train. The last person was the worse. The interviewers were all too busy typing my responses to actually conduct an interview or look me in the eye. They clearly were going through the motions of some stupid "process." Over the 5 hour period I was able to ask only 5 questions. During last case assignment, the interviewer could not articulate the problem well. It had to do with billions of customer calls. The calculator they provided did not go out that many digits. He kept typing whatever he was working on prior to interview. His typing was a huge distraction. The entire experience was HORRIBLE and unprofessional is an understatement. I can't see how this company hires quality people. Plus, I did not see anyone aged 50+ which maybe is why I was treated very poorly. It is my opinion this place practices age discrimination in its hiring. If my process is anything like other people's experience I can't see how they will survive with their corporate relocation to the Northern Virginia market, which is much more professional than C1. Walking around, there is no privacy. Everybody's desk butts up against someone else's desk. People are wearing jeans and T-shirts like they are going to mow the grass afterwards.
Questions d'entretien [1]
Question 1
phone call center comparison vs chat center comparison. First question was why should they make the switch. Can I have some more background, please? NO. What are some of the reasons for making a switch? Next questions - There were fixed costs, overhead costs, and billions of customers calls. They gave cost #'s to each and you had to calculate a bunch of different scenarios. Unlike the video C1 puts out on YouTube, my interviewer was not helpful in providing additional clarity.