It was pretty easy and quick, the questions were mostly situation based and mostly about how am I the right fit for the role. The format was digital and had 5 video based questions and the rest were about availability and stuff.
Questions d'entretien [1]
Question 1
How would you convert a customer to an online banking user if they have concerns regarding security and issues with the online banking website?
Tell me about a time that you were able to suggest or upsell a product / service to a customer. How did it go? What was your approach?
Describe a time you dealt with an upset customer. Please describe your approach and the steps you took to resolve the issue(s).
Tell me about the difference between good and excellent customer service.
Briefly describe your current or past experiences that you feel most closely relate to this position.
J'ai postulé en ligne. J'ai passé un entretien chez BMO Financial Group (Toronto, ON)
Entretien
I received an email from BMO inviting me to complete a video interview by BMO by a certain deadline after applying online with my resume & cover letter on BMO's career Workday website. The video interview presented questions one by one & I'd to record a response for each question. For each question, I've a max. of 3 attempts to record & answer it.
Questions d'entretien [1]
Question 1
Why are you interested in the role and a career with BMO?
J'ai passé un entretien chez BMO Financial Group (London, ON)
Entretien
Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.
Questions d'entretien [1]
Question 1
Tell me about yourself. What made you want to apply.
J'ai passé un entretien chez BMO Financial Group (Thornhill, ON)
Entretien
Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)
Meilleures entreprises pour « Rémunération et avantages » près de chez vous
