I started by filling out the application online. Then got an e-mail to complete the 50 question personality/character online test. About 2-3 week later I got a call from the recruiter to complete the phone interview. During the phone interview, I was asked two questions - 1) when was a time that you were able to solve a problem with a customer? 2) What techniques do you use to make a customer comfortable during a sale? For the first question, they basically want to hear that "there is a solution to every problem, especially when dealing with customers"--customer is always right! Then the recruiter said that he would forward my application to the local store manager, who would set up a one on one face to face interview. The store manager asks you a lot of questions. Basically they want to hear that you are looking for a career rather then a job. So tell them CAREER! They also want to know what are your strong points. You got to sell yourself, especially since you are applying for a sales job. Then after the interview was over, I got a call from the original recruiter about one and half weeks later; he told me that I got the job contingent on passing the drug screen and background check. Going through the background check and drug screen took about two to three weeks. Once that was completed, I started the one month training course.

The store managers do not set up the interviews, they get set up at the corporate level and the info gets sent to the store managers. You interview at the store and then you will receive a call from a recruiter if you got the job.