I applied online and was contacted within a week, telling me I had moved on to the interview stage. I had to call and make an appointment. But before the interview stage I had to attend an online tele-conference with AT&T person telling us more about the program. I asked a question. It was informative, but the woman seemed very matter-of-fact, stating we would have to meet a quota even when we are training.

The first round of the interview is a simple assessment. This assessment is quite easy if you know the basics of sales. The next step is a Skype interview. This interview is pretty easy just talks about your resume and your basic sales skills. Before the interview, they send you a video about the program and outlines the position that you are applying for. You must make sure you know every detail about this video because they will ask you what you learned from it. Besides that, the Skype interview is simple. The last round is a role play assessment. They give you 30 minutes to read a portal that they send you online and memorize customer information. You then will get a phone call from a customer and you try to sell them a product. You then will get another phone call from an angry customer in which you have to act calm and empathetic.