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Hey there,

Thank you so much for sharing your feedback with us on your experience at Polyglot Group. We are happy to read that you got along with our team and enjoyed our office.

However , we're also sorry to hear that our family DNA didn't suit you. We conquer that Small to Medium sized businesses are not for everyone. As a family business, it is true that we don't condone "office politics" and that we have less rigid processes than a large company so as to make us into a more agile business. This is something we're always trying to optimise, so we truly value your feedback.

As for the career progression and working environment, we are deeply surprised to read these were cons for you, considering these were ranked highly in our last Happiness Survey done in April 2018 by the whole team.

We are sorry if you felt you didn't have room to grow as we pride ourselves on making sure all of our driven Polyglotters are given the opportunities they strive for. We will definitely take your feedback on board to see how we can optimise this better in the future.

We were also quite surprised to read your advice on our management team considering our whole leadership team receives strengths based leadership coaching so as to become better managers and leaders. We have organised this not only to better communication and collaboration, but to make sure our leaders are Polyglot ambassadors in the way they lead their teams.

Finally, you mention the lack of business strategy. We definitely found that we could do better with our internal communication and transparency so as to make sure ALL Polyglotters are aware of the direction we're taking. We conquer that one cannot know when there is a business strategy when this isn't communicated on a regular from the top down. We are currently putting in place more initiatives so as to make sure we act upon what we say. So thank you for your feedback on this.

Thank you again for sharing your insights and we wish you well.

The Polyglot Team... Voir plusMoins

Hey there,

Thank you so much for sharing your feedback with us on your experience at Polyglot Group. We are thrilled to see that you were able to learn a lot during your time with us and enjoyed our global atmosphere.

However, we're also sorry to hear that our family DNA didn't suit you. We conquer that Small to Medium sized businesses are not for everyone. As a family business, it is true that we don't condone "office politics" and that we have less rigid processes than a large company so as to make us into a more agile business. This is something we're always trying to optimise, so we truly value your feedback.

As for the lack of fairness, we also take this on board and are disappointed that you felt this way as this is definitely not something we want within the business. Every Polyglotter is equal to another and has equal opportunities for growth. We will definitely take your input on board so as to make sure we act upon what we say.

We would truly appreciate if you could share with us some concrete examples of why you felt we were "too much of a family business" and showed "lack of fairness", so we can make sure to do better for the future.

Thank you again for sharing your insights and we wish you well.

The Polyglot Team... Voir plusMoins

Hey there!

Thank you so much for the review! We're thrilled to hear that you enjoyed your time as an intern at Polyglot Group! We hope that what you learned will assist you on your career journey . Don't hesitate to stay in touch with the family through our Polyglotter Facebook group :)

The Polyglot Team... Voir plusMoins

Thank you very much for your nice feedback. We are thrilled to read your review, as the benefits you have described are exactly what we constantly strive to establish. We believe that outstanding teams are built with passionate individuals who have been provided with empowering opportunities. True to this belief, we are determined to help each and every employee reach new heights through a career filled with support and encouragement.

Furthermore, we are overjoyed to see you refer to the team dynamic as a “family”. We affectionately call ourselves the “Polyglot Family”, but to see the feeling goes beyond words is heart-warming. What is especially important to us is to make people feel welcomed, accepted and cared for, and we are absolutely thrilled to read that this is how you feel.

The Polyglot Group strives to foster a culture of support and trust through unifying employees under our mission. At the same time, we truly believe in the power of diversity, so we are delighted to hear that you believe The Polyglot celebrates each and every individual.

We are encouraged to hear that in your experience, the level of work-life balance has improved. This is an area which we continue to invest effort. As you mentioned, The Polyglot Group has a human approach to business, which means we truly understand the needs and demands experienced by the wonderful people who make up our team. True to this, we offer many arrangements to support the versatile lifestyles and demands of our employees. Some of these arrangements include part-time working arrangement, flexible working hours, as well as the possibility of working from home. Reaching a work-life balance is extremely difficult as everyone perceives it differently, however we are always trying to find ways to better this aspect for all Polyglotters.

Again, thank you for your words of encouragement and advice as we continue to strive for improvement.... Voir plusMoins

Thank you for taking the time to tell us about your experience as a Polyglot team member. This kind of feedback is extremely valuable to us and we appreciate you taking the time to share it with us .

We agree that professional services can be demanding, which is why we place such importance upon providing our team with constant support and guidance. We are thrilled to hear that the result is a career filled with opportunities which will assist employees to reach new heights.

Improving our internal communication is something of great priority to us at the moment. As we mention it in another review, we are currently in the process of implementing OKRs (Objectives and Key Results) so as to best communicate the company’s vision, goals and objectives on a long term and short them basis.

This goal system is completely transparent, meaning all goals and progress can be viewed by every employee, regardless of their position or division. We feel this is beneficial as it allows every employee to track how they are making a difference to the global strategy on an individual level, as well as how they contribute to their team goals, in addition to the organisation’s mission as a whole. Once fully implemented, this will also make a big difference in showing every individual the impact, and therefore importance, that they have within the organisation.

We are confident that by implicating every Polyglotter in Polyglot’s “grand scheme”, this should help engage the team better as well as help them visualise Polyglot Group’s future and where they fit in it.... Voir plusMoins

Thank you for taking the time to tell us about your experience as an employee. We value every team member and their experience with us, so thank you for providing an insight into our strengths, as well as areas where we can continue to improve.

We are proud of our provision of consistent training and promotion of creativity, in addition to the fact that we invest back into the team. This is a big point for us as we truly believe that investing back into the business and specifically into the team makes a huge difference to both the growth and integrity of the business.

Likewise, we encourage people to use their strengths and knowledge to not only develop their own desks or departments, but also promote open communication and exchange between team members and the leadership team. They are always open for new suggestions and welcome ideas to bring about positive change. As I am sure you know, change takes time to implement, especially when you want to implement it correctly and make it long lasting.

However, we truly believe that every team member can and shouldn’t be afraid to be a leader of change and we back them when this change is for the better. We completely agree with you in regards to our previous database not being of the highest standards and are currently in the process of amending this.

To address this, we are currently relocating to a more modern database so as to provide the best tools for our team. This is always a time-consuming process, especially when a whole team has had experience with a database that was custom made for us. However, as technology evolves quickly, we saw that we could do better and have taken the necessary steps to move forward with better technology and better systems so as to help our team do their best.

Furthermore, we are proud to note that Polyglot Group recently invested in a Happiness Survey so as to determine where we do well and how we can improve to assure our team is happy at work. This promotes open communication as well as transparency since it is completely anonymous and safe. We shared our results openly with the whole company globally and each team leader was able to discuss the results openly with their team so as to come up with ideas on how to assure that every Polyglotter is happy at work. We plan on doing this survey every year so as to keep track of our results as well as be accountable to the positive change we want to achieve within the organisation.

As a result of this survey, we are extremely honoured to share that Polyglot Group is in the top 25% of Happy International Companies. Key areas where we thrive include: Job Security, Relationship with Manager, Career Prospects, Supportive Relationships, Team Relationships as well as Organisational Pride. Considering that the average score is 5, we are proud to rank above average on every point but one. We have included a screen shot of the results in our photos tab for your perusal.

We share this with you openly as we are pride ourselves on our openness and transparency. Very much like individuals, every company has its strengths and weaknesses. However, we are always looking for ways to better our communication, better the lives of our team as well as better the organisation as a whole. This survey is the stepping stone for us to continuously reach for the stars and make Polyglot a great place to work.

With these results in mind and while we agree that as a company we can always better ourselves and our communication strategy, we are saddened by your telling experience with our CEO and Leadership team. This is a first for us and we are greatly disappointed that this was your experience as part of the Polyglot Family. Our CEO and management team are very caring and dedicated individuals, and of course, none of them are perfect, yet we have never heard any feedback about them being aggressive or rude, whether that be from team members or from clients. Quite the opposite. All we can hope is that this experience has not inhibited you in any of your future endeavours. We hope our response is helpful to you and wish you luck in your career.

Warm Regards,

The Polyglot Team... Voir plusMoins

We really appreciate that you took the time to write a review, so we understand it’s important for your opinions to be expressed on the correct platform. After reading your review, we feel you may be referring to another corporation, as we do not offer English, Spanish, Italian or French teaching.

Perhaps you are referring to another organisation also called “Polyglot Group”. They have a department called the “Polyglot Institute” which can be found here on Glassdoor: http://bit.ly/2eOpKhH. Otherwise their website is: http://polyglot.org/.

We hope this helps.

Warm Regards,

The Polyglot Team... Voir plusMoins

Thank you for providing such an in-depth response, with fantastic suggestions and ideas for ways in which we can continue to improve.

Communicating our strategical vision is actually something we are presently working on. From our research, we feel that implementing Objectives and Key Results (OKRs) is one of the best ways to communicate our vision. This goal system is completely transparent, meaning all goals and progress can be viewed by every employee, regardless of their position or division.

We feel this is beneficial as it allows every employee to track how they are making a difference to the global strategy on an individual level, as well as how they contributes to their team goals, in addition to the organisation’s mission as a whole. These OKRs will be redone every quarter to ensure progress is clearly charted and to make sure the goals are timely.

We also strive to boost internal communication through our team news. Although we are still working on perfecting this technique, we are proud to be sharing our internal milestones with the whole Polyglot Group. We feel this allows employees to map progress and see what is being done to advance the company’s development.

Thank you for introducing the suggestion of creating a mindfulness strategy in the workplace. This is an area which really excites us. One of our new HR coordinators is especially passionate about the power of mindfulness in the workplace. One of her long-term projects is to create a strategy for promoting mindfulness awareness in the company.

Finally, you mention that the working place can create conflicts due to personal habits. It is very important to us to create a safe and comfortable place to work so would truly appreciate if you could give us more details on this. Please don’t hesitate to email us directly at hr@thepolyglotgroup.com. Your feedback would mean the world.

Thank you again for taking the time to leave your feedback. We truly appreciate all of your suggestions and hope that we have highlighted our dedication to improve across all of these areas you mentioned.... Voir plusMoins

Thank you very much for providing an insight into our strengths, as well as areas where we can continue to improve. Your feedback is very valuable to us and it is much appreciated.

We understand that great management is key to any workplace, which is why all of our managers receive regular coaching. This ensures they keep learning and bettering their own management strategy. We believe that well-trained and effective management creates stability, lessens stress, and promotes trust.

Career progression is another one of our primary values. Fortunately, our global growth means we are open to intercultural expansion, which creates wonderful opportunities for our employees. This has been exemplified by one of our European HR & Recruitment consultants, who was previously working at our European HQ (Barcelona). As she sought a change in scenery and wanted to dedicate herself solely to HR, we offered her to move to our Global HQ (Sydney) so as to follow her dream.

Another great example is one of our consultants who, for personal reasons, needed to leave our Melbourne office to return to France. We were able to open a new Paris-based division, which not only accommodated her personal circumstances, but also provided her with the opportunity to progress in her career.

Our very own General Manager, who started as an intern and has been continuously promoted over the course of his career with us, was looking to move to Spain for personal reasons about 4 years ago. Of course, we wanted him to follow his heart and yet did not want to lose him, so seized the opportunity to open our very first European office in Madrid. He now heads the whole EMEA division for Polyglot Group and is as happy as ever as he was able to follow his heart as well as remain with the Polyglot family, which is something he wanted dearly.

These kinds of global opportunities arise on a case-by-case basis; however, we feel that the important thing is that we always pay careful consideration to our employee’s needs, and strive to help them feel valued in their career of progress. This is something we constantly strive to improve upon, and we will continue to look for ways we can progress in this area.

We feel it is also important to share that we truly believe in giving all of our team members the chance for growth. This is particularly exemplified when our interns show great promise and dedication. We believe in a strong work culture, and when an individual fits in with the Polyglot family and goes out of their way to make Polyglot Group a better place to work as well as dedicates themselves to our mission, we always look to offer them a permanent position if we are in the power to do so.

This is exemplified by our leadership team, where 5 out of 10 (50%) started their career with Polyglot Group as interns and made their mark within the company during our steady growth. We believe in our interns as much as we do in our staff and always look to make them feel valued and see opportunity for growth. Whether that be with Polyglot Group or through another path, we always help each other get there.

Finally, Polyglot Group recently invested in a Happiness Survey so as to determine where we do well and how we can improve to assure our team is happy at work. This promotes open communication as well as transparency since it is completely anonymous and safe. We shared our results openly with the whole company globally and each team leader was able to discuss the results openly with their team so as to come up with ideas on how to assure that every Polyglotter is happy at work. We plan on doing this survey every year so as to keep track of our results as well as be accountable to the positive change we want to achieve within the organisation.

As a result of this survey, we are extremely honoured to share that Polyglot Group is in the top 25% of Happy International Companies. Key areas where we thrive include Job Security, Relationship with Manager, Career Prospects, Supportive Relationships, Team Relationships as well as Organisational Pride. Considering that the average score is 5, we are proud to rank above average on every point but one. We have included a screen shot of the results in our photos tab for your perusal.

We share this with you openly as we are pride ourselves on our openness and transparency. Very much like individuals, every company has its strengths and weaknesses. However, we are always looking for ways to better our communication, better the lives of our team as well as better the organisation as a whole. This survey is the stepping stone for us to continuously reach for the stars and make Polyglot a great place to work.

Again thank you for your feedback and we hope that our response is helpful to you.

The Polyglot Team... Voir plusMoins