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Hey there!

Thank you so much for taking the time to share your feedback with us!

We're thrilled to read that you enjoyed the working environment we've created and appreciated our open-mindedness and multiculturalism. We strive to continue fostering this culture as we grow and are humbled that this made a difference to you.

Thank you... Voir plusMoins

Hey there!

We're thrilled to read how much you enjoy being a part of the Polyglot family! Your feedback brings warmth to our hearts. Thank you for taking the time to share it with us.

Hey there,

Thank you so much for sharing your feedback with us on your experience at Polyglot Group. We are happy to read that you got along with our team and enjoyed our office.

However , we're also sorry to hear that our family DNA didn't suit you. We conquer that Small to Medium sized businesses are not for everyone. As a family business, it is true that we don't condone "office politics" and that we have less rigid processes than a large company so as to make us into a more agile business. This is something we're always trying to optimise, so we truly value your feedback.

As for the career progression and working environment, we are deeply surprised to read these were cons for you, considering these were ranked highly in our last Happiness Survey done in April 2018 by the whole team.

We are sorry if you felt you didn't have room to grow as we pride ourselves on making sure all of our driven Polyglotters are given the opportunities they strive for. We will definitely take your feedback on board to see how we can optimise this better in the future.

We were also quite surprised to read your advice on our management team considering our whole leadership team receives strengths based leadership coaching so as to become better managers and leaders. We have organised this not only to better communication and collaboration, but to make sure our leaders are Polyglot ambassadors in the way they lead their teams.

Finally, you mention the lack of business strategy. We definitely found that we could do better with our internal communication and transparency so as to make sure ALL Polyglotters are aware of the direction we're taking. We conquer that one cannot know when there is a business strategy when this isn't communicated on a regular from the top down. We are currently putting in place more initiatives so as to make sure we act upon what we say. So thank you for your feedback on this.

Thank you again for sharing your insights and we wish you well.

The Polyglot Team... Voir plusMoins

Hey there,

Thank you so much for sharing your feedback with us on your experience at Polyglot Group. We are thrilled to see that you were able to learn a lot during your time with us and enjoyed our global atmosphere.

However, we're also sorry to hear that our family DNA didn't suit you. We conquer that Small to Medium sized businesses are not for everyone. As a family business, it is true that we don't condone "office politics" and that we have less rigid processes than a large company so as to make us into a more agile business. This is something we're always trying to optimise, so we truly value your feedback.

As for the lack of fairness, we also take this on board and are disappointed that you felt this way as this is definitely not something we want within the business. Every Polyglotter is equal to another and has equal opportunities for growth. We will definitely take your input on board so as to make sure we act upon what we say.

We would truly appreciate if you could share with us some concrete examples of why you felt we were "too much of a family business" and showed "lack of fairness", so we can make sure to do better for the future.

Thank you again for sharing your insights and we wish you well.

The Polyglot Team... Voir plusMoins

Hey there,

We apologise for not responding sooner!

First of all, thank you for taking the time to share your feedback. We truly appreciate when our current or former staff share their thoughts with us.

We're happy to hear that you enjoy working in a diverse workplace. This is definitely something we take pride in and look to continually foster.

However, we're also sorry to hear that your experience has taken a negative turn and that you are dissatisfied with our leadership team. We pride ourselves on our human centric approach, so we do not take this feedback lightly.

We're truly sorry that you haven't felt supported, especially since we have put a lot of different actions in place to make sure our teams feel supported.

One of these is our Focus Group, which is a space where all polyglotters can share their feedback anonymously (if they so wish). This feedback is then shared with the leadership team and acted upon ASAP where and when possible.

Our goal is to continue optimising this so as to make sure all polyglotters feel supported.... Voir plusMoins

Thank you very much for your nice feedback. We are thrilled to read your review, as the benefits you have described are exactly what we constantly strive to establish. We believe that outstanding teams are built with passionate individuals who have been provided with empowering opportunities. True to this belief, we are determined to help each and every employee reach new heights through a career filled with support and encouragement.

Furthermore, we are overjoyed to see you refer to the team dynamic as a “family”. We affectionately call ourselves the “Polyglot Family”, but to see the feeling goes beyond words is heart-warming. What is especially important to us is to make people feel welcomed, accepted and cared for, and we are absolutely thrilled to read that this is how you feel.

The Polyglot Group strives to foster a culture of support and trust through unifying employees under our mission. At the same time, we truly believe in the power of diversity, so we are delighted to hear that you believe The Polyglot celebrates each and every individual.

We are encouraged to hear that in your experience, the level of work-life balance has improved. This is an area which we continue to invest effort. As you mentioned, The Polyglot Group has a human approach to business, which means we truly understand the needs and demands experienced by the wonderful people who make up our team. True to this, we offer many arrangements to support the versatile lifestyles and demands of our employees. Some of these arrangements include part-time working arrangement, flexible working hours, as well as the possibility of working from home. Reaching a work-life balance is extremely difficult as everyone perceives it differently, however we are always trying to find ways to better this aspect for all Polyglotters.

Again, thank you for your words of encouragement and advice as we continue to strive for improvement.... Voir plusMoins

Thank you for taking the time to tell us about your experience as a Polyglot team member. This kind of feedback is extremely valuable to us and we appreciate you taking the time to share it with us .

We agree that professional services can be demanding, which is why we place such importance upon providing our team with constant support and guidance. We are thrilled to hear that the result is a career filled with opportunities which will assist employees to reach new heights.

Improving our internal communication is something of great priority to us at the moment. As we mention it in another review, we are currently in the process of implementing OKRs (Objectives and Key Results) so as to best communicate the company’s vision, goals and objectives on a long term and short them basis.

This goal system is completely transparent, meaning all goals and progress can be viewed by every employee, regardless of their position or division. We feel this is beneficial as it allows every employee to track how they are making a difference to the global strategy on an individual level, as well as how they contribute to their team goals, in addition to the organisation’s mission as a whole. Once fully implemented, this will also make a big difference in showing every individual the impact, and therefore importance, that they have within the organisation.

We are confident that by implicating every Polyglotter in Polyglot’s “grand scheme”, this should help engage the team better as well as help them visualise Polyglot Group’s future and where they fit in it.... Voir plusMoins

Thank you for taking the time to tell us about your experience as an employee. We value every team member and their experience with us, so thank you for providing an insight into our strengths, as well as areas where we can continue to improve.

We are proud of our provision of consistent training and promotion of creativity, in addition to the fact that we invest back into the team. This is a big point for us as we truly believe that investing back into the business and specifically into the team makes a huge difference to both the growth and integrity of the business.

Likewise, we encourage people to use their strengths and knowledge to not only develop their own desks or departments, but also promote open communication and exchange between team members and the leadership team. They are always open for new suggestions and welcome ideas to bring about positive change. As I am sure you know, change takes time to implement, especially when you want to implement it correctly and make it long lasting.

However, we truly believe that every team member can and shouldn’t be afraid to be a leader of change and we back them when this change is for the better. We completely agree with you in regards to our previous database not being of the highest standards and are currently in the process of amending this.

To address this, we are currently relocating to a more modern database so as to provide the best tools for our team. This is always a time-consuming process, especially when a whole team has had experience with a database that was custom made for us. However, as technology evolves quickly, we saw that we could do better and have taken the necessary steps to move forward with better technology and better systems so as to help our team do their best.

Furthermore, we are proud to note that Polyglot Group recently invested in a Happiness Survey so as to determine where we do well and how we can improve to assure our team is happy at work. This promotes open communication as well as transparency since it is completely anonymous and safe. We shared our results openly with the whole company globally and each team leader was able to discuss the results openly with their team so as to come up with ideas on how to assure that every Polyglotter is happy at work. We plan on doing this survey every year so as to keep track of our results as well as be accountable to the positive change we want to achieve within the organisation.

As a result of this survey, we are extremely honoured to share that Polyglot Group is in the top 25% of Happy International Companies. Key areas where we thrive include: Job Security, Relationship with Manager, Career Prospects, Supportive Relationships, Team Relationships as well as Organisational Pride. Considering that the average score is 5, we are proud to rank above average on every point but one. We have included a screen shot of the results in our photos tab for your perusal.

We share this with you openly as we are pride ourselves on our openness and transparency. Very much like individuals, every company has its strengths and weaknesses. However, we are always looking for ways to better our communication, better the lives of our team as well as better the organisation as a whole. This survey is the stepping stone for us to continuously reach for the stars and make Polyglot a great place to work.

With these results in mind and while we agree that as a company we can always better ourselves and our communication strategy, we are saddened by your telling experience with our CEO and Leadership team. This is a first for us and we are greatly disappointed that this was your experience as part of the Polyglot Family. Our CEO and management team are very caring and dedicated individuals, and of course, none of them are perfect, yet we have never heard any feedback about them being aggressive or rude, whether that be from team members or from clients. Quite the opposite. All we can hope is that this experience has not inhibited you in any of your future endeavours. We hope our response is helpful to you and wish you luck in your career.

Warm Regards,

The Polyglot Team... Voir plusMoins

We really appreciate that you took the time to write a review, so we understand it’s important for your opinions to be expressed on the correct platform. After reading your review, we feel you may be referring to another corporation, as we do not offer English, Spanish, Italian or French teaching.

Perhaps you are referring to another organisation also called “Polyglot Group”. They have a department called the “Polyglot Institute” which can be found here on Glassdoor: http://bit.ly/2eOpKhH. Otherwise their website is: http://polyglot.org/.

We hope this helps.

Warm Regards,

The Polyglot Team... Voir plusMoins