About two decades behind in terms of rewarding merit. We're not in the 20th century anymore. - Avis employé Customer Service Representative (Payroll) ADP

4,0
16 nov. 2008
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You can boost your salary fairly quickly within the first few years if you pass the knowledge checks

Inconvénients

Very traditional company. Promotions are based more on tenure than merit. Must be a CSR for two years before you can do anything else. They bring in a lot of managers from external employers. Training of employees in software they're supposed to be supporting can be sporadic in some instances.

Découvrez plus d’avis sur ADP

5,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great communication in management and teams

Inconvénients

The pay is a little low for work

avatar
Réponse de ADP
7h
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1,0
4 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Inconvénients

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
avatar
Réponse de ADP
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
Voir les avis par: Utile|Évaluation|Date|Tout